1. General Information

Feast Food eCommerce operates an online marketplace for food products, including but not limited to snacks, ready-to-eat meals, beverages, and other related items.
These Terms & Conditions govern your use of our website, services, and any purchases made.
We reserve the right to modify these terms at any time. It is your responsibility to review them periodically.

2. Account Registration & Security

To access certain features, you may be required to register for an account. You agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account details and password.
Any unauthorized use of your account must be reported to us immediately.

3. Orders & Payments

All orders placed on Feast Food eCommerce are subject to availability and acceptance.
We reserve the right to cancel or refuse any order at our discretion.
Payments must be made through the methods specified on our website. We do not store any payment details.
Prices listed on our website are subject to change without prior notice.

4. Shipping & Delivery

We aim to dispatch orders promptly, but delivery times may vary depending on location and availability.
Shipping fees are non-refundable unless otherwise stated.
Feast Food eCommerce is not responsible for delays caused by courier services.
If an order is lost or damaged in transit, please contact us immediately.

5. Returns & Refunds

Our refund and returns policy lasts 30 days from the date of purchase.
To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase.
Certain products, such as perishable food items, gift cards, and digital products, are non-returnable.
Refunds will be processed within a reasonable timeframe once the returned item is inspected.
Shipping costs for returns are non-refundable unless the return is due to our error.

6. Product Warranty

Some products may come with a manufacturer’s or producer’s guarantee. The terms of the warranty will be specified by the manufacturer or supplier.
If a product is defective, please contact us to initiate a claim.
The warranty does not cover damage caused by misuse, improper storage, or normal wear and tear.

7. User Conduct & Prohibited Activities

You agree not to:

  • Use our website for any unlawful purposes.
  • Violate any applicable laws or regulations.
  • Interfere with or disrupt the website’s operation.
  • Engage in fraudulent transactions.
  • Attempt to access another user’s account without authorization.

8. Intellectual Property Rights

All content on our website, including images, logos, text, and product descriptions, is the property of Feast Food eCommerce and is protected by copyright laws.
You may not copy, distribute, or use our content without explicit permission.

9. Limitation of Liability

Feast Food eCommerce shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the disputed order.

10. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy.
We do not sell or share your personal data with third parties without your consent.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be resolved through arbitration or legal proceedings in Tamil Nadu.

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

  • Email: tantrafeast@gmail.com
  • Address: 444F/15, Alangulam Road, Chatrapatti-626108
  • Phone: 8122380896

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.